Privacy Policy

Last Updated: May 2026

Introduction

This Privacy Policy describes how Digitonic ("we", "our", or "us") collects, uses, and protects information when you use Pulse for WooCommerce (the "Service").

We are committed to protecting your privacy and handling your information responsibly. This policy explains what information we collect, how it is used, and how we safeguard it.

Information We Collect

Account Information

When you install or use the Service, we use your Google account email address for purposes including:

  • User identification

  • Licensing and subscription management

  • Customer support

  • Service-related communications

WooCommerce Data

Pulse for WooCommerce allows users to connect their WooCommerce stores and synchronize store information into Google Sheets.

Depending on the features used, the Service may access and process information such as:

  • Orders

  • Products

  • Revenue and sales information

  • Visitor and analytics information

  • Store configuration information

  • Other data that the user has authorized the Service to access

This information is processed solely to provide the functionality of the Service.

Diagnostic and Usage Information

To operate, support, and improve the Service, we may collect limited diagnostic and usage information, including:

  • Connection and synchronization status

  • Error logs

  • Usage statistics

  • Performance information

  • Service activity timestamps

This information helps us troubleshoot issues, improve reliability, and enhance future versions of the Service.

How We Use Information

We may use collected information to:

  • Provide and operate the Service

  • Authenticate and identify users

  • Manage subscriptions, trials, and licensing

  • Synchronize WooCommerce data with Google Sheets

  • Diagnose and resolve technical issues

  • Improve functionality, performance, and reliability

  • Respond to support requests

  • Comply with legal obligations

Information Sharing

We do not sell, rent, or trade personal information, store data, customer data, order data, visitor data, or other information processed through the Service.

We may share information with trusted service providers who assist in operating, maintaining, securing, or supporting the Service, subject to appropriate confidentiality and security obligations.

We may also disclose information where necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our rights and property

  • Prevent fraud, abuse, or security threats

  • Protect the safety of users or the public

In the event of a merger, acquisition, sale of assets, or transfer of ownership, information covered by this policy may be transferred as part of that transaction.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide the Service

  • Maintain licensing and account records

  • Investigate and resolve technical issues

  • Comply with legal obligations

  • Protect against fraud, abuse, and security threats

Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact

If you have any questions regarding this Privacy Policy or the Service, please contact:

Digitonic

Email: support@digitonic.ca

Website: https://www.digitonic.co